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Get started for freeIntroduction #
Closed Items in Kaamfu represent completed or finalized updates. However, there are times when you may need to reopen an Item — for example, to correct an error, add missing information, or continue a related action.
Why This Feature Matters #
Reopening a closed Item allows flexibility while preserving accountability and data integrity. It helps teams:
- Fix errors in previously closed updates.
- Add extra details, attachments, or comments.
- Reassign or resume related work without losing historical context.
This feature ensures smooth continuity of work while keeping all records transparent and consistent.
Who Should Read This #
This article is useful for:
- Admins managing closed or processed Items.
- Team Leads reviewing or revising completed updates.
- Workers who need to correct or extend their submitted Items.
Understanding when and how to reopen an Item helps maintain clarity across your workspace.
What This Guide Covers #
You’ll learn when a closed Item can be reopened, who can perform the action, and the steps to do it properly.
Feature Overview #
By default, only Admins and Team Leads can reopen closed Items in Kaamfu. When reopened, the Item returns to an editable state but retains its full activity history for traceability. This ensures that no information is lost during the process.
Key Benefits #
- Maintains transparency while allowing flexibility.
- Reduces rework and miscommunication.
- Keeps update timelines and histories accurate.
Reopening is intended for legitimate corrections or follow-ups — not for bypassing accountability.
Step-by-Step Instructions #
Here’s how to reopen a closed item safely and correctly.
Step 1 #
Locate the closed item within your Space.
Step 2
Move the Item back into the Open Item Group. This action restores the Item to an editable state.
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Step 3 #
Add a note or message explaining the reason for reopening. This maintains clarity and helps others understand the context.
Step 4 #
Make any necessary edits, attach files, or reassign the Item to the appropriate member.
Step 5 #
Once all corrections or follow-up actions are complete, process the Item again to close it properly.
Always document the reason for reopening to preserve visibility and accountability within your team.
Related Resources #
For more guidance on managing Items and maintaining data accuracy, see:
Reopening closed Items responsibly helps teams ensure quality, traceability, and consistent workflow integrity.
